I visited the Etihad Lounge in Dusseldorf Germany in mid-June. The stop in Dusseldorf Germany was part of my trip to Abu Dhabi in order to fly on one of the most expensive flights in the world. The Etihad Lounge in Dusseldorf is actually operated by Air Berlin, but is branded with the Etihad logos.
Etihad Airways Lounge
Operated by: Air Berlin
Location: Dusseldorf Airport, Area C
Hours: 6:00am to 10:00pm
Access: Open to customers traveling in business and first class or Etihad Gold or Silver members.
How I accessed: Business class ticket with Etihad which is an Air Berlin partner airline.
Visited June 2016
After checking out of the Hyatt Regency Dusseldorf, I used the Etihad Chauffeur service and headed to the Dusseldorf airport. Since I was traveling to Abu Dhabi in business class on Etihad, I had free access to the Etihad lounge in the Dusseldorf airport.
Etihad is known for offering some of the best luxury airline products on the market. They are also known for having very high quality airline lounges. I knew Etihad’s lounges in Abu Dhabi were going to be their flagship products. Even though I wasn’t yet in Abu Dhabi, I still figured the Etihad lounge in Dusseldorf would be pretty nice.
Navigating the Dusseldorf airport was fairly easy. Even though I don’t speak German, most signs were also written in English and many Germans also speak English.
The Etihad lounge was located just past security on the 2nd floor in Area C. There were signs pointing to the lounge, but the stairs were hidden away in the side corner. As I approached the stairs, I noticed a banner for Air Berlin and wondered if I was in the wrong area. Since there was a small Etihad logo on the banner, I continued up the stairs. I realized this was most likely an Etihad partner lounge operated by Air Berlin so I scaled down my expectations.
At the top of the stairs, there was a reception area. On my right side, customers were sitting in an Air Berlin branded lounge. The receptionist scanned my ticket and said the Etihad lounge was on my left hand side.
The Etihad lounge looked like it was only recently partitioned off from the Air Berlin lounge. There was a separate reception desk for the Etihad lounge, but no one staffed it and no computer equipment was set up yet. Food and amenities inside the lounge were pretty limited. There was plenty of space inside to sit down, but the furniture and the decor were pretty dated.
The advertised amenities for the lounge were limited to: alcoholic / non-alcoholic beverages, snacks, free Wi-Fi, TV, and newspapers. Everything advertised as being available for the lounge was inside. Although the lounge wasn’t on par with a premium Etihad branded lounge, it provided a break from the airport crowds, a few drinks, a place to charge your phone, and plenty of seats.
The lounge has plenty of open seating and available electrical outlets.
There is a decent selection of free self serve drinks.
The Etihad side of the lounge is a little dated and could use an upgrade.
Not many food options inside. Better food options would be outside in the restaurants in the airport.
The Etihad lounge in Dusseldorf is a no frills lounge with basic amenities. If you have free access through business or first class or through Etihad’s mileage program, it’s definitely worthwhile to stop in the lounge rather than trying to find an open seat with an electrical outlet near the flight gates. However the lounge is not on par with Etihad’s other premium lounge. Etihad’s premium lounges are going to be found in the airline’s home airport in Abu Dhabi as well as at the larger international airport hubs. I intend to visit some of those lounges as I make my way to Sydney Australia on Etihad’s international first class product, the First Apartments.