August 17, 2017

Lufthansa First Class Terminal Review

Lufthansa First Class Terminal

First Class Terminal Frankfurt

Lufthansa offers one of the more unique first class experiences with its First Class Terminal at the Frankfurt airport.  The First Class Terminal is completely separate from the Frankfurt airport and is available exclusively to passengers flying Lufthansa First Class from Frankfurt, Germany.  I recently had the opportunity to experience the Lufthansa First Class Terminal on a Lufthansa First Class flight from Frankfurt to Washington Dulles airport.

My flight departed from terminal 1 of the Frankfurt airport.  The Lufthansa check-in process starts in the normal Lufthansa check in gate inside the Frankfurt airport.  After receiving my ticket, the Lufthansa agent provided me with directions to the Lufthansa first class terminal.

Lufthansa First Class Terminal Lobby
Lobby area of the First Class Terminal ground floor.

Walking to the Lufthansa First Class Terminal

Lufthansa First Class Terminal Views
I walked on the ground level to get to the Lufthansa First Class Terminal.

The one downside of the First Class Terminal is that you have to walk down one level in the main airport and walk outside to the First Class Terminal.  Luckily its right next door to the main airport terminal, but there are no signs pointing you in the right direction.

In total, the trip is a short ten minute walk.  However, I made the trip in December when the walk outside included pretty cold weather.  The Lufthansa gate agent informed me that in the past customers were offered car service directly to the First Class Terminal, but that service was cut back.  Even though the walk is short, car service directly to the First Class Terminal would greatly limit uncertainty about getting to the right building and walking in the right entrance.

I could clearly see the First Class Terminal and walked in its direction.  The ground floor entrance to the terminal included a closed gate by the entrance from the road and a warning sign about trespassing.  I could see what looked like the main entrance one level above me, but I didn’t see any direct route to the 2nd level entrance.

Lufthansa First Class Terminal Entrance
The lower level road looks like the wrong entrance with a closed gate and no trespassing sign. The upper road looks like the right entrance but is not accessible.

Finding the Right Entrance into the First Class Terminal Frankfurt

The Lufthansa gate agent was very clear that the airport didn’t want customers to walk over at the street level, so I assumed there had to be an entrance on the ground level.  As I wondered whether I should just enter the door with the no trespassing sign, the cold wind picked up which encouraged me to just try it and plead ignorance if it set off some kind of security alarm.

It turned out to the be correct entrance as no alarms went off and I walked in to an elevator which took me up to the main level.  The lack of a clear sign at the lower level ground floor entrance was really the only improvement I could suggest of what turned out to be a really phenomenal experience.

Lufthansa First Class Terminal Ground Floor Entrance
Ground floor entrance into the First Class Terminal.

Inside Lufthansa First Class Terminal Frankfurt

Lufthansa First Class Terminal Lobby
Main lobby before security in the Lufthansa First Class Terminal.

On the main floor, I was greeted by my personal concierge.  All passengers of the First Class Terminal receive a dedicated concierge that handles all logistics for you inside the terminal.  The first stop for me was the airport security gate.

Passengers in the First Class Terminal go through a separate security gate inside the First Class Terminal instead of the normal security process inside the main airport terminal.  I was the only person in line.  The security process took less than 2 minutes.  It was by far, the most pleasant experience I’ve encountered when going through airport security.

After going through security, my concierge took my passport for processing and let me know that she would grab me from the lounge when it was time to board the Lufthansa flight.  Customers leaving the First Class Terminal actually get chauffeured directly to the Lufthansa flight in a Mercedes.

Lufthansa First Class Terminal Car Service
Car Service from the Lufthansa First Class Terminal to your flight.

Lufthansa First Class Terminal Details

  • Location: Frankfurt Airport next to terminal 1.
  • Hours: 5:30am to 10pm.
  • Access: Customers flying Lufthansa first class and departing from the Frankfurt airport.
  • How I accessed: Lufthansa first class flight from Frankfurt Germany to Washington DC.

First Class Terminal Lufthansa Layout

Lufthansa First Class Terminal Lobby
Main lobby entrance into the First Class Terminal immediately after passing through security.

The First Class Terminal lounge occupies a single floor inside the terminal.  The design of the lounge includes an upscale, yet minimalist feel with an open floor design and wood paneled accenting around the room.  The lounge offers more than enough space yet is much smaller than some of the larger middle eastern first class lounges I’ve visited like the Emirates First Class Lounge in Dubai and the Etihad First Class Lounge in Abu Dhabi.

Lufthansa First Class Terminal Seating
Seating inside the lounge.
Lufthansa First Class Terminal Seating
Window seating in the lounge.
Lufthansa First Class Terminal Seating
One of the open seating areas inside the lounge.
Lufthansa First Class Terminal
Seating inside the lounge.
Lufthansa First Class Terminal Seating
One of the large flat screen TVs inside the lounge.
Lufthansa First Class Terminal Seating
Additional seating in the corner by the windows.

View of the Frankfurt Airport from the First Class Terminal

Lufthansa First Class Terminal Views
View of main Frankfurt airport terminal from the First Class Terminal windows.

Some of the notable amenities available inside the lounge include:

  • Full sized restaurant and bar with on demand food and drink service.
  • Cigar Lounge.
  • Shower and bath facilities.
  • Office units with phone, computer, and internet access.
  • Private nap rooms staffed by an attendant.
  • Plenty of comfortable seating spread out in areas through out the lounge fully staffed for food and drink service.

Office Space inside the First Class Terminal

Lufthansa First Class Terminal Office Cubes
Office cubes available inside the lounge.

Nap Rooms inside the First Class Terminal Lounge

Lufthansa First Class Terminal Nap Room
Naps rooms available inside the lounge.
Lufthansa First Class Terminal Nap Room
Alarm clock inside the nap room.

Lufthansa First Class Terminal Bar & Restaurant

Lufthansa First Class Terminal Bar
Main bar area inside the lounge. The restaurant is located to the left of the bar.
Lufthansa First Class Terminal Bar
Seating at the bar inside the lounge.
Lufthansa First Class Terminal Restaurant
Right corner, next to my table inside the First Class Terminal restaurant.

After settling into the lounge, the first stop was inside the restaurant for breakfast.  The menu items were listed in both English and German.

Light Options

  • Freshly squeezed fruit juices – orange, kiwi pineapple, grapefruit, carrot
  • Smoothies – banana, lemon, strawberry, mango
  • Coffee / Tea / Hot Chocolate
  • Fruit / Yogurt / Cereals – fresh fruit, home made yogurt, muesli, selection of cereals, and granola
  • Dried Fruit / Nuts – banana chips, apricots, raisins, cranberries, figs, dates, almonds, wasabi bouls
  • Homemade Confitures / Honey – apricot, raspberry, strawberry, blueberry, nutella, honey

Standard Breakfast Options

  • Ham & Cheese – smoked farmer ham, bresaola, and spanish fuet.
  • Scottish Smoked Salmon – horseradish cream, cream cheese, toast, and bagel.
  • Free Range Eggs – scrambled eggs, boiled eggs, ham & eggs, poached eggs benedict, fried eggs, and omelette
  • Meats – Bacon, grilled ham, sausages, baked beans, and roasted potatoes.
  • Asian Breakfast – spring rolls, dim sum, and miso soup.
  • Breads – white bread, brown bread, toast, croissants, and danish pastries.
  • Waffles – maple syrup and pickled fruit.
  • Pancakes – plain, raisin, redcurrant, and maple syrup.

First Class Terminal Frankfurt – What I ordered

Both the meal and service inside the lounge were excellent.  I would have loved to stay for dinner but you only have a few hours inside the lounge before your flight.

Lufthansa First Class Terminal Restaurant table setting
Restaurant table setting.
Lufthansa First Class Terminal Restaurant
Eggs, bacon and sausage.
Lufthansa First Class Terminal Restaurant
Waffles.
Lufthansa First Class Terminal Menu
Restaurant lunch menu.

Lufthansa First Class Terminal Showers

Shower facilities were available inside the lounge for use prior to your flight.  The showers were located in the back corner of the lounge next to the restaurant and nap rooms.  If you wanted to use the showers, you just needed to make an appointment with the attendant stationed at the back of the lounge.  I didn’t have time to take a shower, but I did walk through the area to see what it looked like.

Lufthansa First Class Terminal Showers
Entrance into the shower facilities. One shower located on either side of the picture.
Lufthansa First Class Terminal Showers
Bathroom sink inside the showers.
Lufthansa First Class Terminal Showers
Changing area inside the showers.
Lufthansa First Class Terminal Shower
Shower inside the First Class Terminal.

The shower facilities were designed like something in a high end spa and were kept in immaculate condition.  The facilities were cleaned immediately after each use.

Lufthansa First Class Terminal Cigar Lounge

The cigar lounge as located next to the restaurant.  The lounge included a self service bar, but you needed to bring your own cigars to the lounge.  When I asked about the lack of cigars, I was told they used to be available in the past but not anymore.  Both the Emirates and Etihad first class lounges included free cigars in their lounges.

Lufthansa First Class Terminal Cigar Lounge
Entrance to the cigar lounge. The shower and nap room facilities are located straight ahead in the back corner of the lounge.
Lufthansa First Class Terminal Cigar Lounge Entrance
Cigar lounge entrance.
Lufthansa First Class Terminal Cigar Lounge
Self serve bar inside the cigar lounge.
Lufthansa First Class Terminal Cigar Lounge Seating
Cigar lounge seating.
Lufthansa First Class Terminal Cigar Lounge Seating
Seating in the cigar lounge.

Lufthansa First Class Terminal Car Service

My concierge found me inside the lounge around 20 minutes before boarding the flight started.  She escorted me downstairs in the elevator to the passport station.  The attendant returned my passport and I was ready to be taken directly to my flight in a Mercedes.  Even though its a short, five minute ride, I enjoyed the service almost as much at the Etihad Chauffeur Service.

Lufthansa First Class Terminal Car Service
Car service takes customers directly to the Lufthansa flight.
Lufthansa First Class Terminal Mercedes
Inside the Mercedes that takes you directly to your flight.
Lufthansa First Class Terminal Flight
View of my flight from the Mercedes dropping me off.
Lufthansa First Class Terminal Flight
I took an elevator next to the tarmac and walked directly onto the first class flight.

Lufthansa First Class Terminal Final Thoughts

The Lufthansa First Class Terminal offers a really unique, exclusive experience.  It’s probably the closest thing you can get to the experience of flying like a dignitary or VIP.  The food, service, and the lounge experience were all amazing, but what I really loved was the ability to go through a different, much more civilized security line with a personalized concierge that took care of your passport details and coordinated your chauffeur directly to the flight.

The Lufthansa First Class Terminal doesn’t offer the same degree of showy excess like the Emirates First Class Lounge in Dubai and the Etihad First Class Lounge in Abu Dhabi.  However, you do get a really unique service in a modern upscale lounge facility that offers a far better experience than standard domestic and business class airline lounges.

About First Class Travel Guide 124 Articles
Travel enthusiast that spent years flying in the back of planes and staying at cheaper hotels in order to save a little money. After learning how to leverage airline and hotel loyalty programs, I've developed an interest in luxury travel and write about my experiences with it.

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