April 19, 2018

Park Hyatt Hotel New York City Review

Park Hyatt New York Entrance

I visited the Park Hyatt hotel in New York City on a Saturday night in November. The Park Hyatt is located in Midtown Manhattan, near West 57th and 7th streets.  The Park Hyatt is directly across from Carnegie Hall and two blocks away from Central Park.

Carnegie Hall New York
Carnegie Hall directly across the street from the Park Hyatt.

Amenities

The hotel includes 210 rooms with 92 suites.  Notable amenities include the following:

  • The Living Room restaurant and bar (a new signature restaurant is being renovated with an opening date of December 2016).
  • Indoor pool
  • Fitness center
  • Spa Nalai
  • Complimentary WiFi

I arrived at the hotel from a Penn Station taxi.  Driving in New York City is never advised unless you have no other option.  The easiest way into New York City is by rail into Penn Station.

Park Hyatt New York Entrance
Main entrance into the Park Hyatt New York.

Details

  • Address: 153 W 57th Street, New York, New York, 10019.
  • Reserved Room: Park King ($1,125 per night).
  • Diamond Upgrade: West Side Suite ($2,325 per night).
  • How I paid: 30,000 Hyatt points for a free night at a category 7 hotel.

With the recent changes to the Hyatt gold passport program, I don’t plan on re-qualifying as a Diamond / Globalist.  Instead, I’m pursuing the Marriott Platinum Challenge and will convert that into Starwood top tier status.  I’ve accumulated a fairly high amount of Hyatt points this year and I want to spend them while I still have Diamond status (which lasts until the end of the year).

The New York Park Hyatt offers one of the best high value points redemption opportunities.  The Park Hyatt New York is a category 7 hotel.  Category 7 hotels require 30,000 Hyatt points for a free night.  On the Saturday night I stayed, the Park Hyatt was charging $1,125 per night.

As a diamond member, the hotel upgraded me into a West Side Suite room.  The Park Hyatt was charging $2,325 per night for a West Side Suite.  So instead of earning 3.75 cents of value for each point, I was able to redeem those points for 7.75 cents of value with the West Side Suite upgrade.

West Side Suite

Park Hyatt Suite Living Room
Living room inside the suite.
Park Hyatt Suite Living Room TV
Big screen TV inside the suite.
Park Hyatt Living Room
Living Room with view of New York.
Park Hyatt Suite Entrance
Entrance into the suite.
Park Hyatt Living Room sofa
Suite living room sofa in the morning.
Park Hyatt New York Suite Desk
Living room desk behind floor to ceiling windows.
Park Hyatt New York Drinks Cabinet
The drinks cabinet included premium coffee, snacks, and alcohol.
Park Hyatt New York Suite Drinks Cabinet
Premium liquor including Krug champagne inside the drink cabinet.
Park Hyatt New York Suite Light Control Panel
Almost every light and blind inside the suite operated with an electronic control.
Park Hyatt New York Suite Tablet
The suite included a tablet next to the desk. The tablet could order room service and provided detailed hotel information.

Layout

The West Side Suite was impressive.  Park King rooms range from 500 sq ft to 600 sq ft.  The West Side suite offered nearly double the space at 1,030 sq ft.  The suite included sweeping views of 57th street from the floor to ceiling windows.  Notable features in the suite included:

  • Two TV’s and two bathrooms.
  • All lighting and window curtains were remotely controlled from control panels in different rooms in the suite.
  • Room service was entirely automated through a tablet inside the suite.
Park Hyatt New York Bed
King sized bed inside the suite.
Park Hyatt New York Suite TV in bedroom
2nd TV in the suite bedroom.
Park Hyatt New York Bedroom Chair
Additional chair by the floor to ceiling windows in the suite bedroom.
Park Hyatt New York Bathroom Sink
Bathroom sink inside the suite.
Park Hyatt New York Suite Bathtub
Bathroom tub next the window with a view of downtown New York City.
Park Hyatt New York Suite Shower
Shower inside the suite.
Park Hyatt New York Suite Bidet
The suite included a bidet style toilet. Every time you walked in the bathroom, the bathroom lights would turn on and the toilet seat would rise up.

NYC Views

The View from the West Side Suite was incredible.  You could see the outline of Central Park and an impressive array of nearby buildings.

The Park Hyatt New York West Side suite ranks as my favorite Hyatt suite so far.  Suites at the Hyatt Capital Gate Abu Dhabi, Park Hyatt Abu Dhabi, Grand Hyatt Singapore, and Hyatt Regency Dusseldorf don’t rank far below though.

Park Hyatt New York View from Suite at night
View from the suite at night.
Park Hyatt New York Partial View of Central Park from Suite
Partial view of Central Park from the suite during the day.
Park Hyatt New York View from Suite
Downtown New York View from the suite.
Park Hyatt New York View from Suite
Incredible views from the Park Hyatt suite.

Brunch

The Living Room breakfast buffet costs $41 per person.  Since the Park Hyatt New York does not have an executive lounge, the breakfast buffet in the Living Room was free for Diamond members. Breakfast hours at the Living Room were from 6:30am to 11:30am.  Until the new restaurant opens in December, dinner hours in the Living Room bar are from 5pm to 10pm.

The breakfast buffet included a range of hot and cold options.  The food options weren’t as varied as what I’ve seen at Hyatt’s in Europe and the Middle East.  However, the food and service were very good.

Park Hyatt Buffet
Buffet in the living room restaurant at the Park Hyatt.
Park Hyatt Buffet Fruit
Buffet fruit.
Park Hyatt New York Buffet Breads
Bread and pastries at the buffet.

Pool and Fitness Center

The hotel pool, spa, and fitness center were all located on the 25th floor. Pool hours are Monday to Sunday from 6am to 9pm.  A life guard was stationed at the pool when I visited.

Park Hyatt pool chairs
Lounge chairs by the pool at the Park Hyatt.
Park Hyatt New York Pool View
View of downtown New York City from the Park Hyatt pool.
Park Hyatt New York View from the Pool
View of New York City.
Park Hyatt New York pool
Floor to ceiling windows at the Park Hyatt New York pool.
Park Hyatt New York Hot Tub
Hot tub next to the main pool.

The indoor pool offers a really impressive view of 57th street.  The pool area includes two rows of lounge chairs on either side of the pool, a hot tub, and a steam room.  Underwater speakers in the pool play music from Carnegie Hall.

The fitness center overlooks the pool.  It is open 24 hours a day.  The facility included a range of free weights and machines and was larger than most standard hotel fitness centers.

Pros

  • Really top notch hotel experience in terms of service and quality.
  • Treated diamond members very well.  I’m going to miss Diamond status next year.
  • Very quiet rooms.  With the blinds closed, I couldn’t hear any street noise at all.

Cons

  • No ATM machine inside the hotel.  I’m not sure why, but I’ve noticed most Hyatt’s don’t have ATM’s inside their hotels.

Final Thoughts

I had a really excellent experience at the New York Park Hyatt.  The service was excellent and the West Side Suite was incredible.  For 30,000 Hyatt points, it was really nice way to spend a weekend in New York City.  Of the Park Hyatt’s I’ve visited, the New York City Park Hyatt is my favorite.

About First Class Travel Guide 128 Articles
Travel enthusiast that spent years flying in the back of planes and staying at cheaper hotels in order to save a little money. After learning how to leverage airline and hotel loyalty programs, I've developed an interest in luxury travel and write about my experiences with it.

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